FAQs
Frequently Asked Questions
Press and hold the reset button on the back of your router for about 10 seconds until the LED lights blink. This will restore factory settings.
Slowness may be caused by signal interference, multiple users streaming at once, or outdated firmware. Try restarting your router or checking for firmware updates.
Place the router in a central, elevated location, away from walls or metal objects. You can also add a Wi-Fi range extender to improve coverage.
Plug the extender into a power outlet midway between your router and weak signal area. Use the WPS button or access the setup page via browser to connect it to your main Wi-Fi network.
Make sure your extender is within range of the main router. Reset it and try reconfiguring it again. Avoid placing it near thick walls or metal surfaces.
Basic issues like overheating or firmware bugs can be repaired. However, if your router is over 5 years old or has hardware faults, it's better to replace it with a newer model.
Signs include frequent disconnections, overheating, flashing red lights, or no internet despite correct setup. A technician can diagnose hardware vs software issues.
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